Order Processor
Full-Time | Office Based | Pay: From £23,492.04 per year
Overview
Due to continued growth, we are recruiting for Order Processor of the Aluminium department, you will support in the day to day of preparing estimates for high-end aluminium window and door systems. The main duties of the role are to process quotes, general administration as required by your Team Leader and deal with customer queries both by telephone and email.
Responsibilities
- Assisting, fielding, and managing enquiries via telephone and e-mail.
- Must be able to communicate effectively & conduct oneself professionally with excellent written & verbal communication skills.
- To be able to manage own workload and ensure all work is carried out in a timely manner.
- Maintain & Update Quotations from 3rd party suppliers.
- You must also be able to work well with people and demonstrate dependability through good attendance and adherence to timelines and schedules.
- Undertaking any other duties as may reasonably be required.
- Collaborate with the sales team to ensure timely & efficient quotation fulfilment.
- Prepare accurate quotations based on client’s specifications and project requirements and check own work before sending out to the client to confirm.
- Maintaining and tracking information on all estimates on the personal/master log.
- Ability to read, interpret & understand architectural drawings/Order forms/Email quotes.
- Assisting other members of the team with general support
Essentials Skills, Behavioural Competencies & Experience:
- Ideally knowledge of the aluminium window and door industry
- Strong attention to detail and quality, strong math skills
- Developed IT competence and PC Skills including use of Business Management system & Microsoft Office.
- Understand technical drawings
- Previous experience within Production administration processes
- Highly organised and able to prioritise and plan
- Able to manage several key issues concurrently
- Ability to communicate at all levels – written, verbal, facilitator, presentation.
- Enthusiastic, High levels of personal integrity
- Energetic approach to workload
- Proactive and confident – able to adapt to new requirements
- Results-focused and driven
- Organised, self-starter with the ability to handle numerous projects, prioritise workload & work without supervision
Join our team as an Order Processor and contribute to our commitment to excellence in customer service and operational efficiency.
Apply now by submitting your CV and cover letter to hr@dekkowindows.com
